Faq2018-10-10T14:57:14+01:00

Frequently Asked Questions

If you can’t find what you’re looking for please don’t hesitate to contact us.

How do I book a new meeting?2018-10-10T14:21:28+01:00

In a few simple steps you can book a meeting room. You can let Workio find the meeting room for you based on your search criteria or you can book directly in the calendar view. In order to book a meeting room you have to be logged in. Follow these steps:

  1. Meeting room > + (icon top right corner)
  2. Specify the date, time and duration of the meeting and Workio will automatically find an available meeting room for you
  3. Click on the desired meeting room and confirm the reservation
  4. Name the meeting and order catering* to your meeting
  5. Go back

* If available

How do I create a new company?2018-10-10T11:26:24+01:00

Adding new companies to Workio can be done in the app by following these simple steps:

Menu > Admin > Company > +  

Enter details about the new company

How do I create new users?2018-10-10T11:39:59+01:00

You can only add new users if you have created a company. Users have to be assigned a company. See how to add new company in the FAQ. 

Menu > Admin > Companies > “Your Company” > Users > +

Enter details about the new user. The new user will automatically get a signup email from Workio. The user has to activate the account and change the password. 

How do I change details about a Company?2018-10-10T11:33:59+01:00

If you want to see or change details about a company follow these steps:

Menu > Admin > Companies > “Company name” > “Company name”

How do I delete a company?2018-10-10T11:20:17+01:00

You can delete a company if you follow these steps:

Menu > Admin > Companies > “Company” > “Company” > Delete (icon top right corner)

The company will not be shown in the app but can be revived. Contact us for further details.

How do I delete a user?2018-10-10T11:33:43+01:00

If you want to delete a user do the following:

Menu > Admin > Companies > “Company name” > Users > Delete (icon top right corner)

 

How do I change details about a user?2018-10-10T11:38:00+01:00

If you want to change details about a user follow these steps:

Menu > Admin > Users > “User name”

How to create a new catering item?2018-10-10T11:41:29+01:00

You can add a new catering item by following these steps:

Menu > Admin > Catering > +

Enter details and image of the catering item. You can categorize catering and the order of the items.

How do I book a meeting room in the calendar?2018-10-10T11:58:23+01:00

In a few simple steps you can book a meeting room. You can let Workio find the meeting room for you based on your criteria or you can book directly in the calendar view. In order to book a meeting room you have to be logged in. Follow these steps:

  1. Meeting room > Calendar
  2. Choose meeting room and click on the desired time on the calendar
  3. Change the date, time and duration and confirm the reservation
  4. Name the meeting and order catering* to your meeting
  5. Go back

* If available

How do I change the meeting room?2018-10-10T12:45:57+01:00

If you want to change the meeting room to an existing booking you have to find the reservation. You can either find it in your list of meetings or in the calendar view:

Your Meetings

  1. Meeting room > Your meetings (scroll down to find it)
  2. Click the reservation
  3. Click the meeting room
  4. Change room and confirm reservation

Calendar

  1. Meeting room > Find the date and meeting room
  2. Click the reservation
  3. Click the meeting room
  4. Change room and confirm reservation
How do I make changes to a reservation?2018-10-10T12:47:38+01:00

If you want to change your meeting room reservation you have to find the reservation. You can either find it in your list of meetings or in the calendar view:

Your Meetings

  1. Meeting room > Your meetings (scroll down to find it)
  2. Click the reservation
  3. Click the meeting room
  4. Make change and confirm reservation

Calendar

  1. Meeting room > Find the date and meeting room
  2. Click the reservation
  3. Click the meeting room
  4. Make change and confirm reservation
How do I cancel a meeting?2018-10-10T12:55:48+01:00

If you want to cancel your meeting room reservation you have to find the reservation. You can either find it in your list of meetings or in the calendar view:

Your Meetings

  1. Meeting room > Your meetings (scroll down to find it)
  2. Click the reservation
  3. Click delete (icon top right corner)

Calendar

  1. Meeting room > Find the date and meeting room
  2. Click the reservation
  3. Click delete (icon top right corner)

 

How do I add catering to a meeting?2018-10-10T13:01:59+01:00

If catering is available at your location you can order catering for your next meeting:

Book meeting

  1. Meeting room > + (icon top right corner)
  2. Specify the date, time and duration of the meeting and Workio will automatically find an available meeting room for you
  3. Click on the desired meeting room and confirm the reservation
  4. Name the meeting

Order catering

  1. Add catering
  2. Choose catering items and how many persons you need catering for
  3. Select when to get the catering and add comments to the kitchen
Where can I see company invoices?2018-10-10T13:08:40+01:00

If you want to see a specific invoice of a company you can find it here:

Menu > Admin > Companies > “Company name” > Invoices

There is a list of invoices where you can see the details of each invoice.

How can I assign a room to a company?2018-10-10T14:58:38+01:00

You can assign rooms to a company. The room(s) will show up in the list of meeting rooms. This allows the users to book their own room(s) for a meeting and order catering.

Menu > Admin > Companies > “Company name” > “Company name” > + Add room

You can add multiple rooms to a company.

How do I change a company subscription?2018-10-10T14:59:41+01:00

Menu > Admin > Companies > “Company name” > Subscription

Choose the subscription you want to assign to the company.